🛍️ Return & Exchange Policy

At Always Wear, we strive to ensure your complete satisfaction with every purchase. However, if you need to return or exchange an item, we’re here to help!

📅 Return Window

We accept returns and exchanges within 3 days of delivery. After this period, unfortunately, we cannot offer you a refund or exchange.

🔄 Simple Return Process

To initiate a return or exchange, simply contact us via WhatsApp Business at:

📞 0314-7133576

Our team will guide you through the quick and easy process.

✅ Return Eligibility

• The item must be in its original condition (unused, unwashed, and with original packaging/tags).
• The return request must be made within 3 days of receiving the product.

💸 Who Pays the Return Cost?

🟢 Brand’s Mistake – We Pay
If the issue is caused by us (e.g., wrong item, size, color, or defective product), Always Wear will bear all return shipping costs.

🔵 Customer’s Reason – You Pay
If the product is correct as per order, but you want to:

• Request a different color, size, or variant
• Return because you don’t like the item
• Return for personal reasons

Then, the customer will bear the return shipping charges.

⚠️ Non-Returnable Items

• Used or damaged items not caused by our error
• Products returned after the 3-day window
• Items without original packaging

🕘 Processing Time

Once we receive your return, please allow 3–5 business days for inspection and processing. Approved returns will be eligible for:

• Exchange (subject to stock availability)
• Refund (if applicable, via original payment method)

💬 If you have any questions, don’t hesitate to contact us via WhatsApp.

Thank you for shopping with Always Wear – Where Style Meets Simplicity.